Manager, Integrity & Governance

Summary

• To conduct investigation into complaints and cases referred to the unit diligently, effectively and efficiently.
• To conduct intelligence and prevention activities on the information received effectively and efficiently.
• To gather all external information / regulation / bribery cases related to bank industry.

Duties and Responsibilities

• Establish prima facie and carry out investigation on complaints received and complete the investigation within the prescribed time.
• Establish evidence of violations of bank’s internal procedures and guideline, Islamic Financial Services Act 2013 and any relevant laws.
• To update progress of investigation to the Head Unit, Special Investigation Unit.
• To submit the investigation report for review to the Head Unit, Special Investigation Unit and Deputy Chief Integrity Officer
• To submit the investigation report of special interest cases and/or whistleblowing cases to Chief Integrity & Governance Officer.
• To recommend appropriate remedial actions to the respective Departments/Divisions based on the outcome of the investigation.
• To highlight/report the internal and external fraud cases to the relevant authorities i.e. MACC, Police and Bank Negara Malaysia whichever necessary.
• To provide assistance to other investigating officers in carrying out their investigation and prevention assignment, where necessary.
• Provide inputs and perform ad-hoc assignments with regards to investigation and prevention procedures as well as other matters pertaining to Special Investigation Unit.
• Maintain a strong network of contacts with various customers, internal and external party to facilitate investigation.
• Undertake any other duties/assignment as and when directed/assigned by the superior as per business requirement from time to time.
• Ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements.

Qualification

Bachelor Degree in Law, Accountancy, Investment Analysis, Finance or Economics

Years of Experience

• Minimum 5 years of experience in investigation with financial / banking institutions or any enforcement agencies
• Without the tertiary education, at least 10 years working experience with enforcement agencies

Specific Skills/Knowledge and Certification Required

• Good exposure and experience of working in the related areas i.e. banking and fast-moving environment
• Strong managerial skill
• Good communication, writing skill and interpersonal
• Be an assertive and innovative team player, highly independent, committed, self-motivated, resourceful and result-oriented
• Ability to perform a variety of functions at various levels internally & externally
• Ability to multi-task, highly numerate with great attention to detail