Job Title: Live Sales Agent (Customer Service) – Cantonese Speaker
Location: Damansara Uptown, Imazium
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Start Date: ASAP
Job Description:
We are looking for a Cantonese-speaking Live Sales Agent to join our customer service team. This role requires strong communication skills and the ability to manage both English-speaking and Cantonese/Mandarin-speaking customers.
Responsibilities:
- Handle customer inquiries and provide support through calls and chats
- 90% of support in English (USA, Australia, Europe customers)
- 10% of support in Cantonese and Mandarin (Hong Kong, Taiwan, China customers)
- Ensure high-quality service and meet performance KPIs
Requirements:
- Minimum 1 year of experience in BPO Customer Service or Sales
- Proficiency in English (B2 level or higher)
- Fluent in Cantonese and Mandarin
- Willing to work onsite (remote not available)
Benefits:
- KPI incentive (performance-based)
- Double pay on Public Holidays
- Free daily meal
How to Apply:
Email your resume to [email protected] or contact via WhatsApp at +60 3-9212 3293
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Experience:
- Customer service: 1 year (Preferred)
Language:
- Cantonese (Required)
- Mandarin (Preferred)
Location:
- Damansara Utama (Preferred)
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