IT Quality Assurance Analyst
Essential Duties and Responsibilities
1. Quality Assurance and Change Impact Analysis
i. Review and assess proposed changes to investment systems to identify
potential risks and quality concerns.
ii. Ensure that changes align with business requirements and do not
compromise system integrity or operational processes.
iii. Document quality assurance findings and recommendations for
improvement.
iv. Collaborate with stakeholders to validate those changes meet quality
expectations and business needs.
2. Communication Activities
i. Stakeholder Engagement:
a. Engage with stakeholders to define scope of work, quality
expectations, and impact analysis requirements.
b. Build and maintain eƯective relationships with internal teams,
business users, project managers, and vendors.
c. Act as a liaison to ensure that stakeholder interests and
expectations are clearly understood and communicated.
ii. Meeting Facilitation:
a. Prepare meeting agendas, lead discussions on quality and impact
assessments, and document key decisions.
b. Organize regular review sessions and share status updates to
ensure stakeholder alignment.
3. Process Integrity and Optimization
i. Evaluate current business and operational processes to identify areas for
quality improvement.
ii. Recommend and implement strategies that enhance system reliability
and process eƯectiveness.
iii. Document optimized standard operating procedures and contribute to
the development of a target operating model.
Planned Deliverables including but not limited to:
1. Quality Assessment Reports and Change Impact Analysis Documentation
2. Stakeholder Engagement Reports and Meeting Summaries
3. Process Optimization Proposals and SOP Documentation
4. Post Go Live Monitoring and Quality Assurance Findings
Qualifications
1. Education & Experience
Bachelor's degree in engineering (Computer/ Telecommunication), Computer
Science/ Information Technology, or equivalent.
Possess 3–5 years of experience of relevant Quality Assurance experiences.
Exposure in investment or banking related processes and operations is a
bonus.
2. Tools & Technical Skills
Experience with scripting language (JavaScript, Python etc)
Experience with testing applications across various platforms (mobile,
desktop).
Knowledge of SaaS product development and testing is desirable.
Understands testing techniques for APIs services.
JIRA – For defect tracking, test case management, and stakeholder
collaboration
Qlik / Power BI – For validating reporting dashboards and data visualization
3. Soft Skills & Attributes
Able to work independently, manage own time and workload eƯectively and
to meet deadlines
Strong communication skills in English (written and verbal)
Analytical and meticulous
Creative problem-solver
Strong sense of ownership and responsibility
Confident communicator with internal and external stakeholders at all levels
Meeting facilitation and cross-functional collaboration
Job Type: Contract
Contract length: 12 months
Pay: RM5,000.00 - RM7,000.00 per month
Experience:
- Jira: 2 years (Preferred)
- JavaScript: 1 year (Preferred)
Work Location: In person