IT Asset Management

The IT Asset Management Coordinator is responsible for managing the lifecycle of IT assets, ensuring smooth handovers, accurate record-keeping, support for end users, and liaising with internal and external stakeholders. This role ensures compliance with asset policies, supports hardware/software provisioning, manages insurance renewals, and prevents audit findings.

Key Responsibilities:

• Manage IT asset handover processes including hardware (laptops, phones, servers) and software license tracking.
• Provide end-user support for PCs and Wintel systems; coordinate with infrastructure teams as needed.
• Maintain and update asset registers for IT assets
• Process monthly asset updates (e.g., key-in hardware purchases, disposals, and zero net book value assets).
• Coordinate annual insurance renewals for active assets, liaising with insurance vendors and internal contacts.
• Oversee laptop delivery logistics, prioritizing urgent requirements; collaborate with HR for onboarding and offboarding (including tracking returned assets).
• Manage contract vendor asset returns and exit procedures.
• Coordinate insurance claims and repair works with vendors.
• Maintain a minimum stock of laptops and forecast asset needs early each year.
• Adjust stock and inventory records as per management instructions.
• Prevent audit issues by maintaining compliance with asset management policies and procedures.

Qualifications:

• Bachelor's degree in IT, Business Administration, or related field.
• 2+ years of experience in IT asset management, inventory control, or related roles.
• Knowledge of IT hardware and software asset management.
• Strong organizational skills with excellent attention to detail.
• Proficient in asset management systems and Microsoft Excel.
• Good communication and coordination skills.
• Ability to multitask and work with cross-functional teams.
• Experience liaising with vendors and internal departments.
• Familiarity with IT support processes and SLA management preferred

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Application Question(s):

• Maintain and update asset registers for IT assets. Process monthly asset updates (e.g., key-in hardware purchases, disposals, and zero net book value assets
• Are you authorized to work in Malaysia?
• Are you available immediately?
• Do you require a work visa ?
• 2+ years of experience in IT asset management, inventory control, or related roles
• Knowledge of IT hardware and software asset management
• Proficient in asset management systems and Microsoft Excel.

Familiarity with IT support processes and SLA management preferred

• Experience liaising with vendors and internal departments
• Manage IT asset handover processes including hardware (laptops, phones, servers) and software license tracking. Provide end-user support for PCs and Wintel systems; coordinate with infrastructure teams

Language:

• English (Required)

Work Location: In person