AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at
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Job Title: IT Asset Management Administrator
Location: Kuala Lumpur
Employment Type: Full Time
The job
The primary purpose of this role is to provide administrative support to the IT Asset Management team. Working within the IT Asset Management function, the role will include managing the workload of user requests, report creation and supporting other administrative duties as and when required.
Key responsibilities
- Responsible for monitoring and managing user software requests
- Communicating with users and internal stakeholders to manage users and expectations
- Analysis of ITAM tools to understand compliance position to help with usage decisions
- Provide administrative support to the IT Asset Management team with gathering, analysing and reporting data
- Responsible for processing existing user software requests
- Responsible for processing software requests for new joiners
- Provide support to the ITAM Analysts to support the New Software request process
- Provide support to the ITAM Analysts to assist with leavers process
- Communicate regularly with the team and provide feedback on current data output
- Supporting admin function role, ad-hoc work to assist the team where necessary relevant to learning
Essential requirements
- 1-3 years experience in IT or IT Procurement
- Ability to work on your own initiative taking responsibility for specific tasks
- Ability to work to deadlines
- Excellent customer service and communication skills
- Able to work on multiple tasks simultaneously
- Team player, ability to work collaboratively in a team environment
- Eagerness to learn and grow in the IT field
Desired skills
- Understanding of software licensing and licence compliance
- Experience with Service Now toolset or similar IT Service Management toolset
IT at AVEVA
Our global team of 300+ IT professionals is responsible for the systems and platforms that keep AVEVA running. By empowering our colleagues and ensuring the smooth operation of the company, we help keep the business healthy and productivity high. We also provide key support for the transformation and modernisation efforts globally.
We pride ourselves on a collaborative, inclusive and authentic culture that provides a framework allowing for autonomy, whilst always being available for support and guidance. We respect the differences that each team member brings and seek to include those perspectives in our solutions for our business functions. The energy and sense of purpose is evident when talking to team members, you will feel part of something special from the first day you join.
Find out more:
https://www.aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
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