Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Join our TSO ASTRO LMR team and gain hands-on experience supporting mission-critical communication systems. We provide technical support to internal teams, partners, and customers to keep their communication systems running at peak performance. You’ll help troubleshoot issues, verify contract entitlements, and assist in system change management.
Job Description
We are seeking internship student with a passion for technology, analytical mindset and communication skills.
Executes customer operations policies and procedures.
Builds and maintains positive, effective, and mutually beneficial-working alliances with customers.
Initiates problem solving action and follows through to resolution.
Performs root-case analysis of problems to formulate and recommend improved alternative operations.
Develops alliances and provides complex technical support for large customer accounts.
Identifies major areas of cross-customer operational improvement and develops strategic plans for implementation.
Works with management to establish goals and objectives for developing innovative customer operational strategies.
Exercises judgment in selecting methods and techniques for obtaining solutions.
Basic Requirements
- Information Technology (IT) field of Information Systems Engineering, Computer Science, Computer Engineering, or telecommunication field preferred
- Fluent communication in English (written and verbal) is required.
- Strong skills in problem analytical and systematic troubleshooting
- Preferred experienced in Excel skillset.
- Resourceful self-starter able to manage priorities and tasks effectively and independently
- Calm and assured manner with the ability to work well under pressure either as an individual or as part of a team
- High level of motivation with a will to succeed
- Attention to detail
- Minimum CGPA score of 3.0 and above
- Prefer candidate who can start internship on July or August and internship duration 5-6 months
Travel Requirements
None
Relocation Provided
None
Position Type
InternReferral Payment Plan
NoEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
