Responsibilities
- Check guests in and out of their rooms
- Receive and manage reservations via phone, WhatsApp, email, and OTAs
- Verify guests’ payment methods during check-in
- Provide guests with information about the hotel and local area
- Maintain the record of guests that have checked in and out
- Ensure general cleanliness of specified areas
- Other ad-hoc duties
Requirements
- At least 1 Year(s) of working experience in the related field is required in this position.
- Proficiency in Microsoft Excel, Word will be an advantage.
- Proactive, resourceful, and able to perform multi-tasking with minimum supervision able to meet tight deadlines.
- Strong communication, interpersonal, follow-up skills & problem-solving abilities.
- Required language(s): English and Malay
- Preferred language(s): Mandarin and Cantonese
- Availability immediately is preferable
Job Type: Full-time
Pay: RM1,700.00 - RM2,300.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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