About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
In this Fixed Term Contract role, you will be part of a talented team driving change at Airwallex. This role requires a unique ability to combine operational execution, data analytics, and strategic thinking to deliver daily impact and lead long-term changes to operational efficiencies. You will have an outsized appreciation of the customer experience and an insatiable drive for execution. This position is for an exceptional problem solver who is equally excited to roll up their sleeves to get things done and is great at pattern recognition.
Responsibilities:
Conduct daily transaction monitoring tasks to timely clear and escalate the transactions
Actively handle issuing investigations in a timely manner
Perform a holistic review for post-monitoring alerts
Escalate issuing accidents in a timely manner with proper solving suggestions
Participate in various AML-related projects and initiatives to help drive operational excellence and overall efficiency
Utilise analytical tools to extract, analyse, and interpret large datasets to derive actionable insights
Ad hoc data analytics and ad hoc operational projects including but not limited to customer support and transaction monitoring
We are looking for someone who:
wants to make a meaningful impact through their work
never settles with status quo and always looking for better solutions
has incredibly strong problem solving skills
Qualifications:
1-2 years of experience, preferably with a fast growing tech startup or top-tier strategy/management consulting or equivalent
Extremely strong analytical skills with advanced or expert level skills in Excel or Google Sheets
Strong problem solving skills essential
Self-starter that can identify and prioritize opportunities to focus on
Excellent written and verbal communication and presentation skills
Technology, financial services and/or experience in a high growth environment is advantageous
Bachelor’s degree or equivalent
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
