Responsibilities:
- Handle customer requests, exceptions, and inquiries related to package pick-up and deliveries.
- Promote the products and services while responding to customer questions, with the goal of maximizing customer satisfaction.
- Effectively resolve customer issues and complaints in a timely and professional manner.
- Demonstrate excellent command of the English language, both written and spoken.
- Show a strong passion for delivering outstanding customer experiences.
- Communicate confidently and courteously with customers via telephone.
- Thrive in a fast-paced, dynamic work environment and adapt quickly to changes.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM3,300.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Overtime pay
Language:
- Mandarin (Preferred)
Work Location: In person
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