Language- Mandarin/cantonese
Shift- Rotational
Location- Kuala Lumpur Sentral
Your Responsibilities
- Represent the brand, the culture, and values of our clients
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Handle customer’s concerns positively and professionally
- Provide timely support to customers through available communication channels (email and live chat)
- Ensure efficient problem and complaint resolution
- Capture client feedback for future improvement
- Capture the nature of Client contacts.
- Acquire product knowledge and service skill through staff briefing and coaching from Team Manager
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
Interested candidates can share their cv via email [email protected] OR Whatsapp 60327791094
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
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