If interested, Kindly share your CV at [email protected]
Role: Customer Service- Mandarin Speaker
Location: Subang, Jaya
Exp: 6 months to 1 Year/· Fresh graduates with a Diploma or Degree are encouraged to apply as training will be provided.
Language: Mandarin
Working Days: Monday to Sunday (2 off days per week)
Working Hours: 9:00 AM – 6:00 PM
Job Description:
· Attend to customer inquiries, complaints, reviews, and feedback through calls and emails.
· Assess customers' needs and recommend suitable products and services.
· Build a friendly and helpful relationship with customers.
· Respond to customer queries in a timely and accurate manner.
· Update our internal database with feedback and details of customer interactions.
· Gather customer feedback and share it with teammates or team leaders.
· Work well with the customer service team.
· Stay up-to-date with products and services available to customers.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,300.00 per month
Benefits:
- Professional development
Work Location: In person
