About The Company:
The company is a multi-regional company that specializes in software development and advanced technology solutions.
Responsibilities:
- Organize and manage customer-related documents and data systematically.
- Reach out to customers to clarify incomplete or unclear information.
- Input and maintain accurate customer data within internal systems.
- Oversee documentation workflow, including both completed and pending items.
- Ensure proper documentation and uphold strict data privacy standards.
- Address member queries and handle redemption requests efficiently.
- Monitor outstanding issues and escalate them when appropriate.
- Deliver customer assistance while highlighting program advantages.
- Carry out administrative tasks and maintain high service standards.
- Comply with company policies and participate in ongoing training programs.
Job Types: Full-time, Contract
Pay: RM2,500.00 - RM2,800.00 per month
Language:
- English (Required)
- Bahasa (Required)
Work Location: In person
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