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Job Description:
- Handling inbound calls/emails/live chat regarding customer's general inquiries
- Resolving customer complaints and providing accurate information to improve customer satisfaction
- Achieve KPI and SLA
Requirements:
- Good English and Bahasa Malaysia communication skills
- SPM/SKM level and Fresh Graduates are welcome to start their first career in a call center - Full Training Provided
- Able to work on a rotational shift
Location:
- Bandar Medini, Nusa Jaya (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Heights, City Square)
Additional Benefits:
- Basic + Attractive additional allowances
- FREE shuttle service provided
- Opportunity for career growth with an International BPO Company
- Friendly colleagues & positive work environment
Job Types: Full-time, Contract, Fresh graduate
Contract length: 24 months
Pay: Up to RM2,800.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Work Location: In person
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