Carlcare Service Center - Infinix , Tecno & Itel brand and Xiaomi
Multi-Brand Service Center (Infinix & Tecno & Itel) (Xiaomi Home Appliance -TV)
Store Customer Service cum admin (Minimum -3 year experience in Service Center
Work Location: Lot 10807,Queen Court, Section 64 Ground Floor ,Jalan Wan Alwi ,93350 Kuching Sarawak
Working Hour – 9am to 6pm (Monday to Friday) , (9am to 2pm) Saturday
Off Day – Sunday & Public Holiday
Job Responsibilities
- Responsible for handling front office reception and administration duties
- Greet customers and answer all customers’ enquiries, what-apps and email
- Generating and compiling of quotation and invoice to customer
- Handling email for complaint case , daily task and follow-up liase with customer or our dealer
- Perform cashiering duties such as payment collections.
- Handle inventory task for manage control of spare-part and packing return & receive
Requirements
- Basic knowledge of Microsoft Word and Excel
- Working Attendance for priority
- Good interpersonal and communication skills
- Passion for customer service
- Self-Discipline
- Preferably with experience in Customer Service + Inventory industry.
Job Type: Full-time
Pay: RM1,800.00 - RM2,300.00 per month
Schedule:
- Fixed shift
Supplemental Pay:
- Performance bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Administrative: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
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