Immediate Hiring - Banking Industry
Key Responsibilities:
- Handle customer inquiries via email, phone & chat
- Assist with orders, returns, and refunds
- Resolve issues promptly & professionally
- Provide accurate product & policy info
- Maintain records & follow up on cases
- Share feedback & support service improvements
- Collaborate with internal teams as needed
Requirements:
- Customer service experience (in banking industry)
- Good communication & problem-solving skills
- Fluent in English; other languages a bonus
- Diploma or higher
Perks:
- Health coverage
- Career growth & training
- Supportive team environment
Details:
- Rotational Shift Basis
- Office-based (Bandar Utama Petaling Jaya)
- Must start immediately
Job Types: Full-time, Permanent, Contract
Pay: RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift
Application Question(s):
- Do you have experience working in a banking industry before?
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person
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