Summary
About GuidewireFounded in 2001, Guidewire Software is a global leader in cloud-based software for the Property and Casualty (P&C) insurance industry. Trusted by over 500 insurers and with more than 1,000 successful implementations, we provide a complete platform that combines digital, core, analytics, and AI to help insurers adapt and thrive in a rapidly evolving industry. Our innovation is fueled by the largest R&D and services teams in the sector, backed by a global ecosystem of partners. Delivered as a cloud service, our platform is continuously evolving to meet the future needs of our customers, some of the world’s most recognized insurance brands.
Join the Guidewire Services Centre (GSC)
The GSC was established to meet growing global demand for expert implementation of our products. We’re a diverse, high-performing team that supports digital transformation projects for leading insurance companies worldwide.
We’re now looking for a smart, proactive, and results-oriented Core Consultant to join us – This role is designed for individuals who are passionate about technology, eager to enhance their consulting skills, and thrive in a collaborative and dynamic environment.
Job Description
Your Role as a Core Consultant
As a Core Consultant, you will be at the forefront of delivering innovative solutions and exceptional service to our global clients. You’ll partner with customers and collaborate across multi-disciplinary teams to:
Translate business objectives into tailored technical solutions that align with project requirements.
Guide clients in leveraging product capabilities to drive value and ensure effective adoption.
Deliver solutions that meet customer needs while adhering to best practices and platform standards.
This is a high-impact role with real responsibility in remote project implementation. Projects vary widely — from upgrades to full implementations of core systems. Over time, you'll have the opportunity to specialize in different project types, regions, or lines of insurance.
What You’ll Do
Learn and master Guidewire InsuranceSuite products to become a certified technical consultant and a subject matter expert.
Partner with Guidewire on-site consultants and customer teams to understand business objectives and integration requirements.
Work closely with customers throughout the project utilizing your full project development lifecycle skills.
Configure Guidewire applications and develop business rules based on customer and project needs.
Develop custom programs to integrate Guidewire applications with other internal and external systems.
Deliver solutions following Guidewire best practices, integrating our products with external applications to support our global customers.
Execute technical testing, refine solutions based on feedback, utilize incidents monitoring tools to communicate issues to and resolve with relevant Guidewire teams and project stakeholders.
Mentor junior team members and guide them in developing advanced skills.
Lead and promote continuous improvement initiatives within the team.
What You’ll Bring
Core Skills & Experience
Languages: Fluent business English required; additional languages (e.g., Chinese, Japanese) are a plus.
Technical Knowledge: Object-Oriented programming (preferably Java), relational databases data modeling, web UI, and XML.
Project Implementation: Exposure in medium to large-scale software implementation or IT consulting projects.
Problem Solving: An analytical person with strong critical thinking and problem-solving skills.
Communication: Able to consult/engage confidently with stakeholders and articulate technical solutions across teams.
Team Collaboration: Ability to work independently, willingness to learn from and contribute to cross-functional teams.
Stakeholder Management: Confident in/capable of influencing project stakeholders in both technical and non-technical teams.
Agile Mindset: Familiarity with Agile approaches and collaboration tools like Jira and Confluence.
Preferred But Not Required
Prior work experience in an insurance/financial services company or consulting setting.
Experience with insurance carriers or technology implementation partners.
Proficiency in any Guidewire Cloud products.
Qualifications
Bachelor's degree in Computer Science, IT, or related field.
2-5 years of hands-on experience in technology or insurance roles.
Knowledge of Agile delivery and Scrum practices.
Eligible to work in Malaysia and able to travel occasionally to the US, Europe or within APAC.
What Makes You a Great Fit
You’ll thrive at Guidewire if you embody our core values:
- Collegiality: We work together as equals, value diverse opinions, and support one another.
- Integrity: We act with honesty and transparency in everything we do.
- Rationality: We favor thoughtful, data-driven decisions over assumptions or ego.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
