Business Executive (Business Consulting & Training industry)

Key Responsibilities:

• Sales Development and Client Acquisition
• Identify and target potential clients interested in eLearning tools and solutions, including Articulate 360, Vyond, and Powtoon.
• Conduct product demonstrations, webinars, and on-site presentations to showcase the functionality and benefits of eLearning tools and services.
• Develop and execute sales strategies to acquire new clients, expand market presence, and increase product subscriptions.
• Prepare customised proposals and presentations tailored to client requirements.
• Track and report sales performance, client feedback, and market insights to management.
• Cross-Selling and Upselling
• Engage with existing clients to identify opportunities to cross-sell additional software or services.
• Build tailored proposals to upsell additional seats or features to current subscribers.
• Relationship Management
• Establish and maintain strong relationships with clients, acting as their primary point of contact.
• Provide product education and ongoing support to ensure satisfaction and retention.
• Market Research and Reporting
• Monitor market trends and competitor activities to identify new business opportunities and stay ahead in the industry.
• Provide actionable feedback on client needs, product features, and service improvements to guide business strategies.
• Collaboration
• Collaborate with internal teams, including marketing, training, and operations, to align sales strategies and support pre-sales activities.
• Work with the marketing team to align sales efforts with promotional campaigns.
• Collaborate with the customer success team to ensure smooth onboarding and ongoing support for clients.
• Any other duties as assigned.

CORE COMPETENCIES REQUIRED

• Sales Expertise and Consultative Selling: Strong ability to engage clients, understand their needs, and propose solutions that align with organisational goals.
• Technical and Product Knowledge: Familiarity with eLearning tools (e.g., Articulate 360, Vyond, Powtoon) and hybrid content creation solutions, enabling effective product promotion and client education.
• Presentation and Communication Skills: Excellent skills in conducting live demonstrations, webinars, and client presentations, effectively conveying product value and benefits.
• Market Awareness: In-depth understanding of trends and challenges in the eLearning and EdTech markets, with the ability to identify new opportunities and stay ahead of competitors.
• Goal-Oriented and Organised: A results-driven mindset with a commitment to achieving sales targets, managing multiple client relationships, and maintaining organised workflows.

Knowledge and Skill Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 2 years of experience in sales or business development, preferably in the eLearning or technology sector.
• Proven experience in B2B sales, particularly in software or eLearning solutions, is highly advantageous.
• Strong presentation, negotiation, and communication skills, with the ability to engage decision-makers effectively.
• Familiarity with authoring tools (Articulate 360, Vyond, Powtoon) and content creation services is highly preferred.
• Proficiency in CRM and project management tools, such as Zoho CRM, Miro Board, and ClickUp.
• Fluency in Bahasa Malaysia and English; proficiency in Mandarin is an advantage.

Benefit:

• Basic RM3,000 to RM5,000+Commission
• EPF + SOCSO
• Annual Leave + Medical Leave

Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• sales or business development: 2 years (Required)

Language:

• Fluency in Bahasa Malaysia and English (Required)

Work Location: In person