About the Role:
Are you someone who enjoys precision, thrives on keeping things in order, and takes pride in getting the details right? We’re looking for a meticulous, reliable, and proactive Billing Associate to join our team!
In this role, you’ll take ownership of both customer and internal company billing processes — from generating accurate invoices to resolving billing discrepancies and supporting inter-department billing matters. You'll work closely with internal teams and external customers to ensure that all billing cycles are handled accurately, timely, and in alignment with the company’s operations.
What You’ll Be Doing:
Billing & Invoice Management:
● Prepare and issue accurate invoices for both external customers and internal billing purposes.
● Ensure all billing data is up to date, correctly coded, and supported by required documentation.
● Maintain recurring billing schedules and follow up on project-based or internal cost allocations.
● Coordinate internal billing between departments or branches where required.
Documentation & Coordination:
● Work closely with Sales, Operations, and Project teams to verify billing details and supporting documents.
● Ensure delivery orders, job completion forms, or internal service records are accurately
reflected in billing.
● Cross-check sales agreements, internal chargebacks, or service scopes for compliance and accuracy.
Discrepancy Resolution:
● Investigate and resolve billing discrepancies or disputes, whether from customers or internal teams.
● Clarify pricing mismatches, missing references, or duplicated charges in a timely manner.
● Liaise with the AR team to ensure consistency between billed amounts and payments
received.
Reporting & Record-Keeping:
● Keep organized digital and physical records of issued invoices, internal billings, and
credit/debit notes.
● Support the preparation of monthly billing reports, summaries, and audit documentation.
● Assist during month-end closing activities related to invoicing and intercompany accounts.
What We’re Looking For:
We’re looking for someone who’s detail-oriented, dependable, and thrives in a dynamic, fast-paced environment. You’ll be a great fit if you:
● Hold a Diploma or Degree in Accounting, Finance, or a related field.
● Have 1–2 years of experience in billing, invoicing, or finance operations (internal billing
experience is a plus).
● Are proficient in billing/accounting systems (e.g. SQL, SAP, Bizstory) and Excel/Google
Sheets.
● Are able to multitask and manage multiple billing assignments with accuracy and efficiency.
● Possess a keen eye for detail — you spot inconsistencies and follow up until they’re resolved.
● Communicate clearly, confidently, and politely, especially when coordinating with internal
departments or resolving billing issues.
● Are comfortable in a fast-paced environment and capable of working independently and within a team.
● Are fluent in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.
What You Can Expect in This Role:
As a Billing Associate, you’ll be part of a supportive and detail-driven finance team. Your contributions will ensure that both external customer billing and internal interdepartmental billing are handled accurately and timely — supporting company cash flow, cost control, and reporting. This is a great opportunity for someone who enjoys structure, values accuracy, and thrives in a role that keeps the business running smoothly behind the scenes.
Job Types: Full-time, Permanent
Pay: RM1,900.00 - RM2,200.00 per month
Benefits:
- Maternity leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Performance bonus
Application Question(s):
- are you willing to work with this work settings? :
Working Hours:
Monday to Friday: 8:00 AM – 5:30 PM
Alternate Saturdays: 8:00 AM – 12:00 PM
Work Location: In person