Handle live contacts of customers and provide an appropriate solution to their queries
- Handle phone calls with customer queries and provide resolution to end users
- Escalate priority issues per Client specifications to the immediate lead as applicable
- Provide inputs on process changes and best practices
- Any Ad-hoc responsibilities as designated by the supervisor
Job Type: Full-time
Pay: RM8,000.00 - RM9,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
Language:
- Japanese (Required)
Work Location: In person
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