Assistance Sales Manager / Manager

Key Responsibilities

• Order & Stock Management:
• Ensure all customer orders are submitted before 5:00 PM for timely invoice processing (cut-off time: 6:00 PM).
• Verify stock balance before generating any invoices.
• Conduct daily quality checks on stock.
• Record any damaged, rotten, or unsellable items in the job card and notify the Pickstock Team immediately.
• Failure to report item issues via job card releases the Pickstock Supervisor from any responsibility for returns.
• Customer Service & Returns:
• Ensure customers provide a Return Note for all returned goods.
• All Return Notes must be signed by the delivery driver.
• Distribute the updated price list to customers every Monday.
• Reprocess orders for items that are rejected or out of stock.
• Quotations & Payment Follow-up:
• For quotations older than 1 week, obtain approval from the Sales Manager.
• For tenders or multiple quotations, approval is required from both the Sales Manager and the Company Director.
• Contact customers to follow up on outstanding payments.
• Participate in weekly sales meetings with the Manager to discuss outstanding payments and customer account status.
• Work with the Manager to set payment timelines and sign off on debtor follow-up actions.
• Reporting & Relationship Building:
• Print the Debtor Statement from the Accounts Department before the 15th of every month.
• Fax the statement to customers and record the faxed date, time, and responsible staff member’s name.
• Maintain excellent customer service by visiting client outlets monthly to strengthen relationships.
• Develop and implement comprehensive sales strategies to drive revenue growth.
• Achieve sales performance targets and ensure the company consistently meets or exceeds monthly, quarterly, and annual revenue targets.
• Track, analyse, and communicate key quantitative indicators and business trends in partner relationships.
• Lead, motivate, and manage the sales team to ensure performance targets are met.
• Recruit, train, and develop sales team members.
• Provide guidance, coaching, and mentorship to sales staff.
• Promote a competitive and collaborative team environment
• Work closely with the marketing and operations teams to align sales and promotional strategies, ensuring smooth execution and customer satisfaction.
• Integrate digital tools and platforms to streamline sales processes.
• Utilize CRM systems to manage customer interactions and sales data.
• Manage the sales budget, ensuring cost-effective sales activities and maximizing return on investment.
• Monitor competitors, market trends, and customer feedback to stay ahead of industry shifts.
• Adjust sales strategies based on competitive landscape and emerging opportunities.
• Represent the company at industry events, conferences, and trade shows to increase brand visibility and strengthen industry partnerships

Job Requirements

• Diploma in Sales & marketing or related fields.
• Past successful experience as a sales representative or sales manager,
• Strong leadership qualities, result-oriented, dynamic, self-driven, and motivated to work with and through people of various levels.
• Excellent communication, presentation, and solid ability to influence effectively at all levels of the organisation.
• Solid ability to carry out the sales process from planning to completion.
• Excellent business insight and industry expertise.
• Excellent guidance and human resources management skills.

Job Type: Full-time

Pay: From RM5,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Commission pay
• Yearly bonus

Ability to commute/relocate:

• Klang: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Why do you want to change jobs?
• How do you think you are suitable for this role?
• Which date are you available for an interview?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales: 1 year (Preferred)

Language:

• Mandarin, Malay & English (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person