You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.
Job Responsibilities
- Manages immigration applications for clients relating to Singapore Citizenship and other applications etc.
- Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
- Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
- Understand clients’ backgrounds and write cover letters to best present their profiles
- Ensure high work accuracy is delivered in all applications to the government bodies
- Provide exceptional customer experience and maintain high standards of service
- Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time
- Updating and maintaining respective tracking sheets accurately in an organized and timely manner
- Any other duties assigned by Management
Job Requirements
- Diploma qualification in hospitality, mass communication, logistics or equivalent
- Strong verbal Mandarin communication skills and good written English skills
- At least 3 years of experience in client facing role
- No prior immigration experience is required as on-the-job training will be provided
- Good time management skills & must be able to handle a high volume of digital documents
- Ability to plan workload and meet deadlines
Job Type: Contract
Contract length: 12 months
Pay: RM3,000.00 - RM4,500.00 per month
Language:
- Mandarin (Required)
Work Location: Remote
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