Please note: This role is based in Penang.
Field Engineer/Technician job role is to perform operation and maintenance (O&M) support for corrective and preventive maintenance and as a bridge between Field Service Operation and Project Roll Out, to fulfil both sides' requirements without impacting network performance & the project implementation schedule.
Responsibilities:
- To perform 1st Level field troubleshooting (corrective maintenance) on access layer LTE/5G network elements and services.
- To ensure fault restoration is within the SLA.
- To perform preventive maintenance (by schedule frequency) in order to improve the network stability.
- To execute and handle assigned WFM-IFS WO within a certain time frame and ensure all the WO meet SLA.
- To ensure Apparatus Assignment (AA) are in place.
- Accountable for day-to-day execution, project acceptance, and documentation sign-off in order to meet rollout implementation quality and fulfil customer demand.
- Required to standby for 24x7 duty roster.
- Produce required routine reports.
Requirements:
- 2-5 years working experience in Telecommunications industry
- Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field
- Minimum 2 year working experience in Field operation processes and tools management
- Relevant knowledge in Field operation Health, Safety and Environmental
- MANDATORY VALID CERTIFICATIONS: Working at height (WAH), CIDB, TM NIOSH Safety Passport
- Must have a valid full (not P) Malaysian Driving License (D Manual), preferably with GDL
- Equipped with some level of knowledge in LTE/5G networks
- Fluent in written and spoken English
- Verbal communication skills
- Relevant experience in MS-Office, reporting and presentation skill
- Be able to work independently with minimal supervision
- Able to work and co-operate in a team
- Able to work or support when needed
Job Types: Full-time, Contract
Pay: RM2,900.00 - RM3,200.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Monday to Friday
- On call
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Kuantan: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Required)
License/Certification:
- Working At Height (WAH) certification (Required)
- CIDB Green Card (Required)
- NIOSH TM Safety Passport (Required)
- Manual (D) Driving License (Required)
Work Location: In person