Responsibilities:
- Provide client support and technical issue resolution on products and services.
- Knowledge in troubleshooting hardware and software.
- Identify and correct or advise, on operational issues in client computer systems.
- Diagnose/troubleshoot and repair computer devices, software installation, assemble PC.
- Required to perform onsite service at clients' locations.
- To undertake any-hoc assignments as and when required.
责任:
- 提供有关产品和服务的客户支持和技术问题解决方案
- 具有对硬件和软件进行故障排除的知识
- 确定和纠正或建议客户端计算机系统中的操作问题
- 需要在客户所在地执行现场服务
- 自我开创，负责任，具有良好的分析能力
- 具备良好的沟通和技术能力，包括咨询技巧和面向客户的技巧
- 主动，快速学习和自信
- 能够独立工作，承担全部责任并在最低限度的监督下加班
Requirements:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
- Required language(s): Chinese, English, Bahasa Malaysia.
- Fresh graduates are welcome to apply.
- A self-starter, responsible, analytical with good-attitude.
- Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
- Initiative, fast learner and confident.
- Able to work extra hours, independently, full responsibility and with minimum supervision.
- Applicants must be willing to work in IPOH.
任职要求:
- 申请者必须至少具有文凭，高级/更高/研究生文凭，学士学位，研究生文凭，专业学位，工程（计算机/电信），计算机科学/信息技术，科学技术或同等学历
- 要求的语言：英语，马来语
- 首选语言：中文
- 具备领导能力
- 良好的人际交往和沟通能力
- 良好的概念，分析和解决问题的能力
- 申请人必须愿意在霹雳州怡保工作
- 专门从事IT /计算机的初级主管-硬件或同等学历首选
Benefits:
- Basic salary+ Allowances
- Employee Shares Option Scheme (ESOS)
- Overtime Claim
- KPI Rewards
- EPF, Socso &EIS
- Annual Leave/ Medical Leave/ Medical Claim
- Staff Purchase Scheme
- Product Training
- Salary Review- Twice per year
福利:
- 基本工资+津贴
- ESOS
- 加班费
- EPF, SOCSO和 EIS
- 年假/病假/医疗索赔
- 员工购买公司产品计划
- 产品培训
- 薪资评估 - 每年两次
Job Type: Permanent
Benefits:
- Free parking
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental Pay:
- Overtime pay
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- IT support: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa Melayu (Preferred)
- Mandarin (Preferred)
- Tamil (Preferred)
Work Location: In person