Qualification:
- Minimum Diploma in IT
- ITIL Foundation certified
- Skilled in:
i. Microsoft 365, Windows OS, Cisco IP phones
ii. Mobile Device Management (MDM) tools
iii. TCP/IP, DHCP, DNS, network troubleshooting
iv. Necessary technical skills in installation, configuration, and troubleshooting to support PCs, notebooks, mobile devices (phones and tablets), Cisco IP phones, printers, Windows Operating Systems, Anti-Virus, MS Office 365 Suite, Desktop Management Tools such as Intune - Mobile Device & Application Management and ManageEngine.
- Provide technical support for standard operating environments to MISC Group users.
- Technical support for end-user desktop, laptop, software, file server, printer, and network connectivity.
- CISCO IPTEL management includes directory management, assigning and removing users, voicemail configuration, and CISCO conference units.
- Manage Microsoft Intune mobile device management/mobile application management, assign User Security group and Policy. Deployment of Desktop App, Software update, and Operating system through Intune Configuration Manager.
- Use ManageEngine Endpoint Central to control device access, track hardware and software, manage IT assets, install software, scan for vulnerabilities, deploy Windows updates, and generate reports.
- Adhere to MISC GICT SLA guidelines for incident and request management.
Job Type: Contract
Contract length: 6 months
Pay: RM2,500.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Maternity leave
Schedule:
- Monday to Friday
- Weekend jobs
Work Location: In person
Application Deadline: 06/21/2025
Expected Start Date: 06/20/2025