Roles & Responsibilities
As a Business Analyst, you’ll play an important role in bridging the gap between user, management, stakeholders and product and development team. Your role will involve helping businesses enhance processes, products, services, and software by conducting data analysis, gathering requirements, planning, and ensuring effective system and value delivery.
Responsibilities
Stakeholder Engagement & Requirements Facilitation
- Communicate and work closely with business stakeholders, product and IT team for the completion of product requirements and involve in User Acceptance Testing.
- Maintain clear communication with both technical teams and business stakeholders to ensure mutual understanding and successful project outcomes.
- Collaborate with technical teams to integrate new IT solutions with existing systems, ensuring smooth data flow between platforms and enhancing operational efficiency.
Project Management & Delivery
- Act as the liaison between the business and development teams to ensure the timely delivery of projects that meet business requirements, while managing scope, resources, and timelines effectively.
- Work closely with Product Managers and different business owners to ensure the projects roadmap are delivered within the project timeline.
Market Research& Competitor Analysis
- Stay updated with the latest trends and technologies in the financial services and brokerage industry, including regulatory changes, and assess how these trends could impact business operations.
- Conduct competitor analysis to identify market gaps, evaluate competitors' strategies, and recommend improvements or opportunities for business growth.
IT Coordination & System Administration
- Ensure that communications and updates from regulatory bodies are promptly delivered to the Internal IT & Cloud teams for deployment to production, ensuring no disruption to internal systems.
- Manage user administration for critical internal and regulatory platforms.
- Oversee access control, permissions, and the entire account lifecycle (creation, modification, and deactivation) across systems.
Vendor Management
- Work with third-party vendors to manage and monitor the performance of external software solutions, ensuring they align with business requirements and service-level agreements (SLAs).
Compliance and Security
- Collaborated with the internal data security team to enhance and deploy advanced security protocols, effectively protecting sensitive client data, reducing the risk of data breaches, and bolstering client trust.
- Ensured that all internal systems and processes adhered to Malaysian financial regulations, thereby avoiding legal penalties and significantly enhancing the firm's reputation.
Requirements
Must-Have:
- Bachelor’s degree in IT, Computer Science, Business, or a related field.
- Minimum 5 years’ experience in Capital Market or Investment Banking or Stockbroking products.
- Proven experience in fintech, brokerage, or securities trading environments.
- Good communication and interpersonal skills to interact with people at all levels.
- Analytical thinking and problem solving.
- Able to work under pressure, in meeting tight deadlines, independent and possess positive attitude.
- Possess excellent Business Writing skills.
- Preferably candidate with Degree in IT, or equivalent working experience with strong interest in IT knowledge.
- Proficiency in Agile/Waterfall methodologies and collaboration tools such as JIRA/Confluence.
Nice-to-Have:
- Certifications such as PMP, ITIL, or CISSP are considered a strong plus.
- Proven project management skills would be added advantage.
Benefits
- Competitive compensation & benefits.
- Fun loving and diverse work environment.
- Business casual work attire every day.