Sales Coordinator - Kuala Lumpur, Malaysia

DentistFind
Kuala Lumpur, Kuala Lumpur
Sepenuh masa
4 hari yang lepas
Position: Sales Coordinator
Company: DentistFind
Location: Remote (working in Eastern Time Zone)
Company Overview:
DentistFind is a leading marketing technology company based in Canada, with 14 years of expertise in empowering dental practices across the globe. Our mission is to facilitate seamless and sustainable growth for dental practices through our innovative PracticeFuel platform, which leverages data-driven digital marketing strategies and cutting-edge technology solutions. By focusing on increasing patient acquisition and retention, DentistFind provides a stable and prestigious work environment that offers opportunities for growth and international exposure.
Our comprehensive approach combines advanced technology with personalized consultation, equipping dental professionals with the tools and guidance necessary to achieve their goals. The intuitive platform delivers real-time notifications, actionable reports, and performance reviews, while our expert consultants offer tailored training and support. This focus on ease of use and collaboration allows dental practices to concentrate on delivering exceptional patient care, ensuring steady growth and success in the ever-evolving dental industry.
Why Join DentistFind?
At DentistFind, we believe in clarity over complexity, extreme ownership, and building systems that scale. As a rapidly growing dental marketing and technology partner, we empower dental practices with data-driven strategies, cutting-edge tools, and a relentless focus on measurable outcomes. Join us to be a part of a team that values innovation, efficiency, and client success.
Job Overview:
As our Sales Coordinator, you'll be the linchpin that ensures our sales processes are efficient and effective. This role is perfect for a systems thinker who thrives on process optimization, data analysis, and helping clients succeed. You'll engage with potential clients, manage leads, and collaborate across teams to ensure a seamless experience.
Key Responsibilities:
  • Own & Optimize the Sales Funnel:
    • Document and refine each stage from lead generation to service retention.
    • Identify drop-off points and run A/B tests for continuous improvement.
  • Lead Management & Client Outreach:
    • Conduct multi-channel follow-ups via email, phone, and SMS.
    • Accurately log interactions in our CRM and manage lead scoring.
  • Data, Reporting & Insights:
    • Create weekly and monthly dashboards showing funnel metrics.
    • Analyze data to recommend improvements and corrective actions.
  • Cross-Functional Collaboration:
    • Work with Content, Web, and Tech teams to deploy marketing materials.
    • Maintain a repository of best-in-class sales processes.
Required Skills and Qualifications:
  • Bachelor’s Degree: Business Administration, Marketing, or a related field.
  • Certifications: Certified Sales Professional (CSP) or similar is a plus.
  • Analytical Skills: Strong ability to analyze complex data and make informed decisions.
  • Communication Skills: Excellent verbal and written communication skills.
  • Technical Proficiency: Experience with CRMs (such as HubSpot), email automation tools, and reporting software.
  • Process-Oriented: Strong ability to build and optimize workflows and systems.
  • Self-Starter: Ability to work independently and take ownership of tasks.
  • Project Coordination Skills: Proven ability to manage projects from end to end, including planning, execution, monitoring, and closing.
Preferred Qualifications:
  • Experience: 3+ years of sales experience, preferably in sales operations, sales enablement or marketing operations.
  • Technical Skills: Familiarity with project management tools like Freedcamp and SMS platforms like Twilio.
  • Industry Knowledge: Understanding of the dental industry and digital marketing trends.
Ideal Candidate:
  • Analytical & Strategic Thinker: Thrives on dissecting complex systems and identifying key metrics for success.
  • Process-Oriented: Naturally inclined to build and optimize workflows, ensuring efficiency.
  • Project coordinator: Manage end-to-end project execution.
  • Client-Focused Communicator: Excellent verbal and written communication skills, with a preference for a North American accent.
  • Self-Starter & Problem Solver: Takes initiative, spots gaps, and implements solutions independently.
  • Tech-Savvy: Proficient with CRMs, email automation, and reporting tools, with a keen interest in leveraging technology for process improvement.
  • Growth Mindset: Eager to receive feedback and continuously seeks ways to improve skills and outcomes.
Company Culture & Values:
  • Analytical Decision Making: Data-driven strategies guide our decisions.
  • Speed & Agility: We prioritize efficiency and speed in execution.
  • Strategic Focus: Long-term success through strategic actions.
  • Continuous Improvement: Relentless pursuit of excellence and growth.
  • Integrity & Transparency: Building trust through honesty and accountability.
  • Challenge-Oriented: Embracing challenges as opportunities for innovation.
What We Offer:
  • Opportunity to work in a fast-paced, innovative environment.
  • Ability to make a significant impact on the growth and success of dental practices.
  • Professional development and growth opportunities.
  • Collaborative and supportive remote work culture.
Work Environment and Work Hours:
Set-up: Full-time, Remote
Schedule: Monday-Friday, for 7.5 working hours between 6am and 5pm Eastern Standard Time Zone (EST).
Shift options: 6 AM-2 PM (1st shift), 9 AM-5 PM (2nd shift)

The Team:

The Sales Coordinator will be part of a dynamic and diverse team spread across the globe, including regions like the Philippines, Nigeria, Pakistan, Indonesia, and India. As part of a remote-first organization, the team values open communication, collaboration, and a shared commitment to the company’s mission. You will work closely with the CEO and various department heads, playing a pivotal role in ensuring alignment and advancing strategic objectives.
How to Apply:
Interested candidates should submit their resume, cover letter, and any relevant portfolio pieces demonstrating their expertise and success stories. You are encouraged to apply directly through our official job board for a more streamlined application process. This ensures your application is reviewed promptly by our recruitment team. Click here to apply and become a part of our team.
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