About the role
As a Sales Advisor at Ban Hin Bee Sdn Bhd, you will be a key member of our retail team, responsible for providing exceptional customer service and driving sales at our store in George Town, Penang. This full-time role offers a competitive salary and the opportunity to work in a dynamic, customer-focused environment.
What you'll be doing
- Actively engage with customers to understand their needs and provide tailored product recommendations
- Deliver outstanding customer service to build lasting relationships and drive repeat business
- Maintain a thorough understanding of our product range and industry trends to become a trusted advisor to our customers
- Proactively identify upselling and cross-selling opportunities to maximise sales
- Ensure the store is well-presented and stocked at all times
- Assist with inventory management and stock replenishment as required
- Collaborate with the wider retail team to contribute to the overall success of the store
What we're looking for
- Previous experience in a customer-facing sales role, preferably within the retail or consumer products industry
- Strong communication and interpersonal skills with the ability to build rapport with customers
- A passion for providing exceptional customer service and a commitment to exceeding sales targets
- Excellent product knowledge and the ability to quickly learn about new products and services
- Attention to detail and the ability to work well in a fast-paced, dynamic environment
- Fluency in English and Bahasa Malaysia is essential, with proficiency in Mandarin or other languages an advantage
What we offer
At Ban Hin Bee Sdn Bhd, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, you will enjoy:
- Opportunity for career progression and professional development
- Generous employee discount on our products
- Comprehensive health and wellness benefits
- A collaborative and inclusive company culture
About us
Ban Hin Bee Sdn Bhd is a leading retailer of consumer products in Penang, Malaysia. With over 64 years of experience, we are dedicated to providing our customers with high-quality products and exceptional service. Our commitment to innovation, sustainability, and community engagement has earned us a reputation as a trusted and respected brand in the industry.
If you are excited about the prospect of joining our dynamic team, we encourage you to apply now.
Job Type: Full-time
Pay: RM2,200.00 - RM5,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- George Town: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- STM/STPM (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person