- Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers.
- To update the portal on the promised date after confirming the delivery date from the respective department.
- Ensure all orders are arranged and delivered as promised.
- Keep the team informed about new orders.
- Maintain daily updates on Asana.
- Answer and direct phone calls in a polite and professional manner.
- Manage and organize office files, documents, and records.
- Assist document controller and purchasers with any other administrative work.
- Provide general administrative support to team members as needed.
- Issue of purchase order for manager/director approval.
- Retrieve punch-in/out records and email them for the director's signature before sending them to HQ on a monthly basis.
- Generate monthly attendance summaries.
- Assist in handling the issuance and collection of employee belongings during onboarding and offboarding processes.
- Assist in processing expenses, and claims for all employees.
- Assist in processing leave applications for all employees.
- Prepare LMW documents for each customer delivery.
- Ensure preparation of invoices and delivery orders (DO), coordinating with the finance team at HQ.
- Coordinate with the supply chain team regarding incoming goods.
- Handle customs clearance notifications for incoming goods.
- Submit LMW documents monthly at the customs office (Wisma Kastam Lebuh Ayer Keroh) - Allow to claim transport expenses.
- Minimum 1 year of experience, preferably in administration related to logistics and LMW.
- Proficiency in computer-aided systems such as SQL, Oracle or SAP.
- Strong Excel and Microsoft Office skills.
- Qualification: Diploma or equivalent.
About Techware:
Techware is a leading provider of comprehensive advanced manufacturing services, catering to a diverse range of industries including Semiconductor, Medical, Aerospace, Automotive, and Oil & Gas. Strategically headquartered in Singapore, we also operate manufacturing facilities in China, Malaysia and Philippines. We specialize in Precision Machining, adhering to the strictest tolerances, and offer high-tech fabrication of sheet metal components, welding of crucial structures/frames, wire and cable harnessing along with complete system integration, assembly, and rigorous testing of equipment. Techware Group is a synergistic amalgamation of various companies, with our business operations spanning across diverse sectors. We have established a strong presence in Singapore, Malaysia, China, Philippines, Korea, Taiwan, UK, and the US, demonstrating stable, long term growth and an expanding global footprint. Website http://www.techwaregroup.com Industries: Machinery Manufacturing / Manufacturer of machinery & equipment Company size: 100 to 500 employees Type: Privately Held