Responsibilities:-
Sales: -
- Prepare sales quotations.
- Timely and accurately reply to all the incoming emails.
- Liaise with Sales Team to prepare quotation, purchase order, invoice, and delivery order.
- Collaborate with sales teams in weekly meetings by bringing a friendly, can-do attitude, and practice reliable and punctual attendance.
- Assist in the preparation of departmental reports.
- Follow up customer renewal time to time.
- Answer customers' questions, timely and accurate reply to all the incoming emails.
- Contact clients to obtain missing information or answer queries.
- Communicate important feedback from customers internally.
- Elevate feedback from customers to management.
- Other duties as assigned.
Admin: -
- Answer calls from clients regarding their inquiries and quotation.
- Dealing with initial inquiries on behalf of the department including letters, postage, faxes, and telephone calls.
- Issue Sales Order, Proforma Invoice, Delivery Order and Invoice to customer.
- Issue Purchase Order to Supplier, GRN, Purchase Invoice from Supplier.
- Request Price and stock status from the supplier.
- Pack customer order and Liaise with courier & third party forwarder for all shipments to the customer and from supplier.
- Get order status from suppliers and update customers on a weekly basis until their goods have arrived safely.
- Prepare leasing form if there is any item to lease and track when the return date is.
- Prepare a letter for the company for any formal request and a Memo for internal staff.
- Complete the ad-hoc assignments by Management from time to time.
- Work independently with a positive attitude.
- Ensure proper filing of documentation.
- Integrity, responsible, and multi-tasking.
- Work under pressure occasionally to meet deadlines.
- Replenish the stationaries and pantry food from time to time.
- Make sure the office cleanliness is up to 5s standard.
- Do basic data entry and always make sure all hardcopy and softcopy files are up to date.
- Prepare quotations and send to customer.
Requirements:-
- SPM/STPM or equivalent.
- Minimum 2 years of sales working experience.
- Proficient in Microsoft Office products: Excel, Outlook and Word.
- Excellent time management skills.
- Must be detail oriented and possess strong problem-solving skills.
- Great customer service skills.
- Customer-driven and result-oriented.
- Meticulous, patient, self-motivated and able to work under pressure.
- A team player with excellent communication, negotiation, and interpersonal skills.
- Previous administrative/clerical support role experience is a plus.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Education:
- STM/STPM (Preferred)
Experience:
- Computer skills: 2 years (Preferred)
- Microsoft Excel: 2 years (Preferred)
- Microsoft Outlook: 2 years (Preferred)
- Administration: 2 years (Preferred)
- Sales: 2 years (Preferred)
Language:
- English (Preferred)
- Bahasa Melayu (Preferred)
Work Location: In person