At Ormond Hotel Sandakan, we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.
Objectives of this role
- Oversee restaurant operations and ensure a smooth flow
- Maintain a positive restaurant culture
- Create work schedules that align with the restaurant’s needs
- Ensure proper compliance with restaurant hygiene regulations
- Train new employees to help them meet the restaurant’s expectations
- Interact with diners and build positive rapport with different types of people
Responsibilities
- Manage and keep up smooth restaurant operations
- Supervise both kitchen staff and waitstaff, providing necessary feedback
- Write daily budget reports on both revenue and costs
- Communicate with diners and mitigate potential conflicts
- Organize and take stock of restaurant supplies
- Maintain weekly and monthly payroll for staff
Skills and qualifications
- Proven work experience in a restaurant setting
- Demonstrated customer service skills
- Understanding of financial management
- Strong knowledge of restaurant management software
- Ability to memorize and explain the restaurant’s menu
- Willingness to work flexible hours
Preferred qualifications
- Clear verbal communication skills
- Organization skills
- Ability to stand and walk for long periods of time
- Clear attention to detail
- Problem-solving skills
- Knowledge of current food and beverage trends
Job Types: Full-time, Permanent
Pay: RM4,500.00 - RM5,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person