Job description
Position: Quotation Coordinator – Japanese Speaking
Location: Kuala Lumpur, Malaysia (Menara Worldwide)
Company Overview
Miki Travel is a global leader in travel services, boasting over 50 years of industry expertise. We specialize in delivering a wide range of travel products, including tailor-made and package tours, as well as MICE services, to our travel agent partners across Asia. With teams strategically located around the world, we are committed to providing exceptional services backed by innovation and strong client relationships.
At Miki Travel, we believe our people are our greatest asset. We are passionate about nurturing talent through continuous training and development, fostering both personal and professional growth in a collaborative environment.
Key Responsibilities
- Conduct detailed research and compile travel and tour components (hotels, meals, guides, transportation, etc.) based on sales team requests.
- Prepare and deliver competitive quotations for tours tailored to the Japan and Southeast Asia markets.
- Collaborate closely with the Japan and Southeast Asia sales teams to understand client needs and propose suitable travel solutions.
- Respond promptly and professionally to inquiries related to travel arrangements and tour policies.
- Serve as the main liaison for sales-related tour inquiries, ensuring responsive and courteous communication.
- Support additional assignments or projects as directed by management.
Requirements
- Degree in Tourism Management, Hospitality, Business Administration, Hotel Management, or a related field.
- 1–2 years of experience in the travel, tourism, or hospitality industry is an advantage.
- Proficient in English (spoken and written).
- Proficiency in Japanese (reading and writing), with a minimum of JLPT N3 level, is required.
- Excellent communication and interpersonal skills with strong attention to detail.
- Able to multitask effectively in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Immediate availability or short notice period will be an added advantage.
Benefits & Perks
- Competitive salary package, performance bonuses, bi-annual incentives, and transport allowance.
- Comprehensive group medical coverage, minimum 14 days of annual leave, EPF, and SOCSO contributions.
- Structured training, coaching, and opportunities for incentive tours.
- Recognition through service awards and employee appreciation programs.
- A positive, inclusive, and collaborative work culture based in a centrally located office at Menara Worldwide.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM4,300.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- May I know your Japanese language proficiency level? Are you certified in JLPT N1, N2, N3, or N4?
- Please rate your Japanese language proficiency on a scale of 1 (Poor) to 10 (Excellent) for the following areas:
- Speaking: _ /10
- Reading: _ /10
- Writing: _ /10
- What is your expected salary?
- Just to let you know, the market you will be supporting is within the tourism industry, specifically for Japan and Southeast Asia. As a Quotation Coordinator, there may be occasions where you are required to send out invitations via email for events such as beer festivals or wine festivals.
These tasks are purely administrative and do not involve physical attendance or direct handling of alcohol. We would like to confirm if you are comfortable with this aspect of the role?
- What is your notice period like?
Language:
- Japanese (Preferred)
Work Location: In person