What You’ll Do
* Handle inbound/outbound Telco customer calls
* Assist with billing, service requests & complaints
* Provide accurate info and great customer experience
* Meet quality & productivity KPIs
What We’re Looking For
* Minimum SPM/Diploma
* Strong English & BM (Mandarin/Tamil is a plus)
* Customer-first, positive attitude
* Call centre experience is an advantage (not mandatory)
* Able to commit to Sept–Nov part-time shifts
Why Join Us
* Flexible 4-hour shifts (perfect for students/working adults)
* Competitive hourly pay + supportive team
* Telco/BPO experience for your resume
Job Types: Part-time, Contract
Contract length: 3 months
Pay: RM14.00 - RM16.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person