Operation Executive
Location ： Cheras C180
Client Relations & Communication
- Serve as the main liaison for customer, property owners, vendors, and service partners.
- Manage daily communications via WhatsApp, email, phone calls, and internal systems. (check in check out)
- Ensure all client and partner inquiries are handled promptly and professionally.
Operational Support
- Coordinate closely with internal departments (cleaning, maintenance, event,guest services) to meet service expectations.
- Track bookings, resolve issues, monitor payments, and manage follow-up tasks efficiently.
Social media marketing
- Handling fb, xhs, tiktok. Familiarity with video editing tools (CapCut, Canva, or equivalent).
Requirements:
- Proficiency in English, Bahasa Malaysia, and Mandarin (spoken & written).
- Strong organizational skills with the ability to multitask and follow up effectively.
- Excellent written and verbal communication skills; confident and people-oriented.
Why Join Us?
- Very supportive employee environment.
- Meeting guests from all over the world.
- Company dinners, happy-hours and events.
- Management level opportunities in hospitality.
Perks & Benefits
- At our workplace, we believe in rewarding our team beyond just the paycheck. Here’s - what you’ll enjoy:
- SOCSO & EPF Contributions
- Monthly Allowance (where applicable)
- Happy Hours & Team Bonding Sessions — Be prepared for occasional fun!
- Work Smart, Play Hard Culture — We get things done while enjoying the journey.
- Join us and experience a workplace that values balance, energy, and a touch of fun!
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM2,300.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
Expected Start Date: 08/01/2025