The IT Asset Management Coordinator is responsible for managing the lifecycle of IT assets, ensuring smooth handovers, accurate record-keeping, support for end users, and liaising with internal and external stakeholders. This role ensures compliance with asset policies, supports hardware/software provisioning, manages insurance renewals, and prevents audit findings.
Key Responsibilities:
- Manage IT asset handover processes including hardware (laptops, phones, servers) and software license tracking.
- Provide end-user support for PCs and Wintel systems; coordinate with infrastructure teams as needed.
- Maintain and update asset registers for IT assets
- Process monthly asset updates (e.g., key-in hardware purchases, disposals, and zero net book value assets).
- Coordinate annual insurance renewals for active assets, liaising with insurance vendors and internal contacts.
- Oversee laptop delivery logistics, prioritizing urgent requirements; collaborate with HR for onboarding and offboarding (including tracking returned assets).
- Manage contract vendor asset returns and exit procedures.
- Coordinate insurance claims and repair works with vendors.
- Maintain a minimum stock of laptops and forecast asset needs early each year.
- Adjust stock and inventory records as per management instructions.
- Prevent audit issues by maintaining compliance with asset management policies and procedures.
Qualifications:
- Bachelor's degree in IT, Business Administration, or related field.
- 2+ years of experience in IT asset management, inventory control, or related roles.
- Knowledge of IT hardware and software asset management.
- Strong organizational skills with excellent attention to detail.
- Proficient in asset management systems and Microsoft Excel.
- Good communication and coordination skills.
- Ability to multitask and work with cross-functional teams.
- Experience liaising with vendors and internal departments.
- Familiarity with IT support processes and SLA management preferred
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Application Question(s):
- Maintain and update asset registers for IT assets. Process monthly asset updates (e.g., key-in hardware purchases, disposals, and zero net book value assets
- Are you authorized to work in Malaysia?
- Are you available immediately?
- Do you require a work visa ?
- 2+ years of experience in IT asset management, inventory control, or related roles
- Knowledge of IT hardware and software asset management
- Proficient in asset management systems and Microsoft Excel.
Familiarity with IT support processes and SLA management preferred
- Experience liaising with vendors and internal departments
- Manage IT asset handover processes including hardware (laptops, phones, servers) and software license tracking. Provide end-user support for PCs and Wintel systems; coordinate with infrastructure teams
Language:
- English (Required)
Work Location: In person