Job Description:

To be responsible for all administrative tasks for the department, including handling scrap and selling process, preparing reports as needed, etc.;
To monitor and follow up on sales orders from all regions;
To coordinate with relevant departments to ensure timely and accurate delivery of orders;
To provide sales support to the customers;
To provide monthly updates to customers on backorder status.
To handle and follow up on customer claims;
To plan, arrange and update customer shipments in a timely manner;
To assist in coordinating International Sales operations and activities;
To assist in marketing activities, including social media postings;
To assist in planning and arranging customer shipments in a timely manner;
To assist in monitoring and following up outstanding payment with customers;
To assist in conducting annual customer and product feedback surveys;
To assist in handling incoming calls & emails from overseas customers and provide prompt and professional responses;
To assist in updating customer and order information in the system (e.g. CRM) to ensure data accuracy;
To achieve KPIs set by the management;
To perform any other duties as assigned by the immediate superior from time to time.

Job Requirement:

SPM/ STPM/ Diploma in Business Administration, Marketing or equivalent;
Familiar with Import and Export rules & regulations;
Computer literate and proficient in using MS Office Suite (Excel, Word, PowerPoint);
Proactive, organized, detail-oriented, self-motivated and able to handle multiple tasks in systematic manner;
Proficient in both written and spoken English and Malay.

Job Type: Full-time

Pay: RM1,800.00 - RM2,300.00 per month

Ability to commute/relocate:

Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Work Location: In person

International Sales Assistant

Sales Assistant