What you'll be doing
- Assisting with the full employee lifecycle, including recruitment, onboarding, performance management, and employee relations
- Maintaining accurate employee records and ensuring HR policies and procedures are followed
- Providing administrative support for HR-related activities such as payroll, benefits administration, and training coordination
- Collaborating with managers to understand and address their HR-related needs
- Liaising with external stakeholders, such as government agencies, on HR-related matters
- Continuously improving HR processes and contributing to the enhancement of the employee experience
What we're looking for
- Minimum 2 years of experience in a similar HR generalist role, ideally within the customer service or call centre industry
- Strong understanding of HR best practices, policies, and procedures
- Excellent communication and interpersonal skills, with the ability to effectively liaise with employees at all levels
- Proficiency in HR-related software and tools, such as HRIS and payroll systems
- Problem-solving skills and the ability to handle HR-related issues with tact and discretion
- A team player with a customer-centric mindset and a commitment to continuous learning
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Maternity leave
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Human Resources: 1 year (Preferred)
- Human Resources Management: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: On the road