Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their source-to-pay (S2P) and order-to-cash (O2C) cycle. Companies use our cloud-based solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their S2P and O2C processes.
Job Scope / Responsibilities:
1. Recruitment & Onboarding
- Assist in posting job advertisements across platforms (JobStreet, TeamsTailor/LinkedIn, university portals, etc.).
- Screen resumes and coordinate interview schedules.
- Conduct reference checks and assist in issuing offer letters.
- Support onboarding activities (pre-employment documents, orientation scheduling, staff welcome kits).
2. HR & Office Administration
- Maintain and update employee records (both digital and hardcopy) in accordance with internal policies and regulatory requirements.
- Prepare standard HR letters including confirmation, transfer, promotion, resignation acceptance, and disciplinary notices.
- Manage HR documentation for audits, internal controls, and legal compliance purposes.
- Support implementation and enforcement of company HR policies in line with Malaysian labor laws and regulations.
- Monitor and ensure general upkeep of the office environment, including coordination with building management for maintenance or facility issues.
- Manage inventory and ordering of office supplies, pantry stock, and stationery to ensure smooth daily operations.
- Liaise with vendors for office services (e.g. cleaning, repair, pest control, courier, etc.).
3. Payroll & Benefits Support
- Preparing monthly leave report.
- Preparing monthly payroll movement and support payroll partners.
- Assist in administering statutory contributions (EPF, SOCSO, EIS, PCB).
- Assist employees with claims, benefits, and HR-related inquiries.
4. Employee Engagement & Welfare
- Support execution of engagement activities (team building, employee birthdays, CSR).
- Coordinate feedback or surveys (e.g., new hire survey, exit interview data).
- Assist in wellness or social responsibility programs.
5. Learning & Development
- Maintain training attendance records and evaluation forms.
- Help organize training sessions (venue booking, coordination with trainers).
- Track training completion and assist in L&D reporting.
6. Compliance & HR Policies
- Ensure HR practices comply with Employment Act 1955 and other relevant regulations.
- Support audits and documentation for HR compliance.
- Assist in drafting and updating HR policies or SOPs as required.
7. Employment Pass (EP) & Foreign Worker Management
- Assist in compiling documents and submitting applications for Employment Passes (EP), Professional Visit Passes (PVP), and related permits via MYXpats, ESD, or MDEC (if applicable).
- Liaise with relevant government authorities (e.g. Immigration Department, ESD, TalentCorp).
- Monitor the status of visa/pass applications, renewals, and cancellations.
- Maintain accurate records of expatriate documents (passports, permits, expiry dates, etc.).
- Support expatriate onboarding and compliance matters.
- Assist in applying approval letter from different government sectors (JTK, MyFutureJob etc)
Requirements:
- Diploma/Degree in Human Resources, Business Administration, or related field.
- 2 – 5 years of relevant experience in HR.
- Familiar with Malaysian labor laws and statutory requirements.
- Proficient in Microsoft Office. (especially PowerPoint)
- Good communication and interpersonal skills.
- Meticulous, well-organized, and able to maintain confidentiality with a high level of integrity
- Proficient in both written and spoken English and Bahasa Malaysia; additional languages will be considered an advantage.