HR Executive (Kuala Lumpur, Malaysia)

Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their source-to-pay (S2P) and order-to-cash (O2C) cycle. Companies use our cloud-based solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their S2P and O2C processes.

Job Scope / Responsibilities:

1. Recruitment & Onboarding

• Assist in posting job advertisements across platforms (JobStreet, TeamsTailor/LinkedIn, university portals, etc.).
• Screen resumes and coordinate interview schedules.
• Conduct reference checks and assist in issuing offer letters.
• Support onboarding activities (pre-employment documents, orientation scheduling, staff welcome kits).

2. HR & Office Administration

• Maintain and update employee records (both digital and hardcopy) in accordance with internal policies and regulatory requirements.
• Prepare standard HR letters including confirmation, transfer, promotion, resignation acceptance, and disciplinary notices.
• Manage HR documentation for audits, internal controls, and legal compliance purposes.
• Support implementation and enforcement of company HR policies in line with Malaysian labor laws and regulations.
• Monitor and ensure general upkeep of the office environment, including coordination with building management for maintenance or facility issues.
• Manage inventory and ordering of office supplies, pantry stock, and stationery to ensure smooth daily operations.
• Liaise with vendors for office services (e.g. cleaning, repair, pest control, courier, etc.).

3. Payroll & Benefits Support

• Preparing monthly leave report.
• Preparing monthly payroll movement and support payroll partners.
• Assist in administering statutory contributions (EPF, SOCSO, EIS, PCB).
• Assist employees with claims, benefits, and HR-related inquiries.

4. Employee Engagement & Welfare

• Support execution of engagement activities (team building, employee birthdays, CSR).
• Coordinate feedback or surveys (e.g., new hire survey, exit interview data).
• Assist in wellness or social responsibility programs.

5. Learning & Development

• Maintain training attendance records and evaluation forms.
• Help organize training sessions (venue booking, coordination with trainers).
• Track training completion and assist in L&D reporting.

6. Compliance & HR Policies

• Ensure HR practices comply with Employment Act 1955 and other relevant regulations.
• Support audits and documentation for HR compliance.
• Assist in drafting and updating HR policies or SOPs as required.

7. Employment Pass (EP) & Foreign Worker Management

• Assist in compiling documents and submitting applications for Employment Passes (EP), Professional Visit Passes (PVP), and related permits via MYXpats, ESD, or MDEC (if applicable).
• Liaise with relevant government authorities (e.g. Immigration Department, ESD, TalentCorp).
• Monitor the status of visa/pass applications, renewals, and cancellations.
• Maintain accurate records of expatriate documents (passports, permits, expiry dates, etc.).
• Support expatriate onboarding and compliance matters.
• Assist in applying approval letter from different government sectors (JTK, MyFutureJob etc)

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or related field.
• 2 – 5 years of relevant experience in HR.
• Familiar with Malaysian labor laws and statutory requirements.
• Proficient in Microsoft Office. (especially PowerPoint)
• Good communication and interpersonal skills.
• Meticulous, well-organized, and able to maintain confidentiality with a high level of integrity
• Proficient in both written and spoken English and Bahasa Malaysia; additional languages will be considered an advantage.