Key accountabilities include to supervise all room cleanings, identify maintenances to be done in a timely and accurate manner. Manage and resolve routine guest issues and complaints in a friendly and professional manner, ensuring guests are satisfied with resolutions provided.
To manage guest check-in/check-out
To supervise operations team to ensure smooth running of daily operations
To identify maintenance issues quickly and report to maintenance
To providing information, assistance, and resolving guest inquiries or complaints
To arrange for daily duty roaster
To do routine stock/ inventory checking
To do purchasing / inventory
To handle customer and enquiry
Have own transport (FREE parking provided)
✅Moderate Proficiency in English
✅Good communication skills
✅Customer service orientation
✅Problem-solving abilities
✅Positive attitude, willingness to learn, and adaptability
Job Type: Full-time
Pay: From RM1,800.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for promotion
Supplemental Pay:
- Commission pay