F&B Crew / Service Staff
Job Title:
F&B Crew / Service Crew / Waiter/Waitress
Job Scope & Responsibilities:
- Greet and welcome customers in a friendly and professional manner.
- Take and serve food and beverage orders accurately and promptly.
- Ensure high levels of customer satisfaction through excellent service.
- Clear and clean tables efficiently to maintain cleanliness.
- Maintain the cleanliness of dining areas, counters, and service stations.
- Handle takeaway and delivery orders (if applicable).
- Provide menu recommendations and answer customer inquiries.
- Support cashier duties, such as handling payment transactions.
- Assist in opening and closing duties, including setup and stock checks.
- Follow hygiene, food safety, and company SOPs at all times.
- Work as part of a team to ensure smooth restaurant operations.
- Assist in opening and closing duties (e.g. setting tables, polishing cutlery).
- Process payments (cash, credit cards, e-wallets) and issue receipts.
Skills Required:
- Good communication and interpersonal skills.
- Team player with a positive attitude.
- Able to work in a fast-paced environment.
- Basic English or local language proficiency.
- Minimum SPM or equivalent qualification (preferred but not mandatory).
- Prior experience in a similar role is an advantage.
- Friendly, polite, and customer-focused attitude.
- Willing to work shifts, weekends, and public holidays.
- Basic knowledge of food and beverage is a plus.
Employee Benefits:
- Competitive monthly salary
- Attendance or performance incentive
- Staff meals provided during shift
- Uniform provided
- EPF & SOCSO contribution
- On-the-job training
- Annual leave, sick leave, and public holidays
- Career progression opportunities (e.g. to Supervisor/Team Leader)
- Staff discounts
[State basic salary or “Based on experience”]
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
- Flexible schedule
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Malaysia: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- STM/STPM (Preferred)
Experience:
- Related: 1 year (Preferred)
Work Location: In person