Executive, Refund

AirAsia
Sepang, Selangor
6 hari yang lepas

Job Description

Job Description:

  • Responsible for processing and managing customer refund payments across multiple bank systems.

  • The role includes verifying transactions, preparing reports, posting entries in financial systems, handling payment rejections, and supporting reconciliation activities.

  • Verify the refund transactions in the booking system and compile transaction reports.

  • Responsible for sending the refund report to the Accounting Team for invoice creation.

  • Responsible for uploading payment templates to the bank portal.

  • Responsible for posting payment entries in the Accounting System (Accounts Payable (AP) module).

  • Responsible for sending the value date confirmations to Country Finance (CF).

  • Ensure that all approved cases are posted in the payment system on the same day.

  • Review bank statements weekly for any rejected payments.

  • Perform reversal and decline the rejected cases in the Payment system.

  • Handling email communication related to the refund payment status.

  • Responsible for compiling bank reconciliation breakdowns for the Bank Preparer.

  • Responsible for updating the Balance Sheet Schedule based on draft opening and closing balances.

  • Responsible for updating the refund status in the Case Management system

Qualifications:

  • Bachelor's degree in a Finance-related field.

  • Fresh graduates or experienced candidates in the Finance-related field are encouraged to apply

  • Strong leadership and communication skills.

  • Strong numerical and analytical skills.

  • Excellent attention to detail.

  • Strong communication and interpersonal skills.

  • Ability to work independently and as part of a team.


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
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