This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details:
Job Scope:
- Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
- Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
Requirements:
- Proficiency in English (both spoken and written).
- Open to SPM leavers and fresh graduates; full training is provided.
Salary Package:
- Basic Salary:RM1,900
- KPI/Attendance Allowance:Up to RM400
- Shift Allowance:Up to RM300
- Total Potential Salary:Up to RM2,600 per month, including allowances.
Working Hours:
- Shift Schedule: Rotational shifts.
- Daily Working Hours: 9 hours per day, including a 1-hour break.
- Workweek: 6 days a week with 1 day off (depending on the shift schedule).
Job Type:
- Full training provided (1 month duration)
This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.
Job Types: Full-time, Fresh graduate
Pay: Up to RM2,800.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person