Info:
- Basic: RM 1,900
- KPI Allowance: RM 400
- Night shift: RM 300
- OT claimable
Responsibilities:
- Respond to all inbound calls, live chats, and emails from customers.
- Handle general inquiries related to the company’s products and services.
- Address and resolve customer complaints and issues.
- Manage customer feedback, comments, and suggestions.
- Ensure timely and professional communication across all support channels.
Requirements:
- Open to fresh graduates with SPM, UEC, or IGCSE qualifications
- Open to working in Iskandar Puteri.
- Willing to commit to a 6-day work week with rotational shifts.
Job Types: Full-time, Permanent
Pay: RM1,900.00 - RM2,300.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Nusajaya: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person