JOB DESCRIPTION
- Deal directly with customers either by telephone, email or WhatsApp.
- Respond promptly to customer inquiries, products, pricing, delivery information and complaints.
- Identify and assess customers’ needs to achieve customers satisfaction.
- Process customers’ orders, applications form and requests.
- Prepare invoice, DO and make billing.
- Keep track of customer interactions, comments, inquires and transactions.
- Communicate and coordinate with internal departments regarding customer enquiries and complaints.
QUALIFICATIONS
- Candidate must possess at least a SPM/Diploma qualification.
- At least 2 years’ experience in customer service.
- Fresh graduates are encouraged to apply as training will be provided
- Age 20 to 35 years old.
- Required skills: Microsoft Words & Excel.
- Required language: Bahasa Malaysia, English and Mandarin is added advantages
- Willing to work in Sabak Bernam, Selangor.
Interested candidates, may send their resumes to hr@toongstar.com or WhatsApp Kak Eiza 014-635 8389 for more details.
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Education:
- STM/STPM (Required)
Experience:
- Customer service: 2 years (Required)
Location:
- Sabak Bernam (Required)
Application Deadline: 08/31/2025
Expected Start Date: 08/01/2025