JOB DESCRIPTION / DETAILS:
- Assist in Customer Migration Activities
- Assist in validating company profiles, and detail information in preparation for data migration
- Assist in Inbound call handling for companies to support migration process
- Assist in email handling specifically for customer migration
- Assist in Outbound customer care calls for clients
- Management of customer issues with Channels, IT and vendor
- Prepare status reports when necessary
- Activation Team to be onsite for supporting the Customer Migration Activities
- Activation Team is able to work additional hours throughout weekdays, whenever required to meet the project milestones/target.
- Activation team is able to work during Public Holidays, whenever required
Job Type: Contract
Contract length: 12 months
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
Work Location: In person