Cafe Crew Job Description
✅ 1. FRONT-OF-HOUSE DUTIES
a. Greeting Customers
- Greet all customers warmly and politely upon arrival.
- Assist customers in finding seats if necessary.
- Respond to customer inquiries regarding the menu, promotions, or operating hours.
b. Taking Orders
- Take accurate and clear food and drink orders using POS system or manual method.
- Offer menu suggestions when appropriate.
- Repeat orders for confirmation.
- Forward orders promptly to the kitchen or beverage station.
c. Serving Orders
- Ensure food and beverages are presented neatly and hygienically.
- Serve customers with a smile and courteous gestures (e.g., “Enjoy your meal”).
- Provide necessary items such as cutlery, napkins, sauces, and plain water.
d. Handling Payments
- Manage cash and digital transactions with honesty and accuracy.
- Return the correct change and receipt.
- Respond to customer inquiries professionally and politely.
✅ 2. BACK-OF-HOUSE DUTIES (KITCHEN)
a. Preparation & Setup
- Assist in preparing ingredients (e.g., cutting vegetables, marinating meat).
- Cook or prepare food according to standard recipes and kitchen SOP.
- Ensure cleanliness and food safety at all times.
b. Kitchen Operations
- Handle all kitchen equipment safely and maintain them in working condition.
- Store raw materials properly and hygienically.
- Comply with all kitchen safety and hygiene regulations.
c. Cleaning & Maintenance
- Clean workstations, utensils, and cooking equipment after every use.
- Dispose of food waste according to waste management guidelines.
✅ 3. CAFE CLEANLINESS & MAINTENANCE
a. Inside the Cafe
- Sweep and mop floors regularly.
- Arrange tables and chairs neatly.
- Keep customer restrooms clean and stocked (if applicable).
b. Outside the Cafe
- Clean the entrance area, outdoor seating (if any), and waste bins.
- Ensure signboards, lights, and entrance doors are clean and in good condition.
✅ 4. ADDITIONAL RESPONSIBILITIES
- Follow assigned work schedules and instructions from supervisors.
- Assist fellow team members when needed (teamwork is essential).
- Maintain proper grooming and hygiene during working hours.
- Attend training sessions provided by the management.
- Provide feedback or suggestions to the management for improvement.
Job Types: Full-time, Part-time, Contract
Contract length: 12 months
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
Language:
- English (Preferred)
- Bahasa (Preferred)
Location:
- Kajang (Preferred)
Work Location: In person