Job Responsibility:
- To provide assistance and support in all aspects of the clinic operations including reception, consultation, procedures, customer service, products and services.
- To support clinic operation flow (front desk, registration and dispensary) - coordinating and planning clinic activities, communicate patient’s needs, make referrals and serve as a resource person for insurance information.
- To ensure patients follow clinic’s SOP. Ensure patient safety and execute appropriate action to ensure safe environment.
- To dispense medication as assigned; check for proper medication order; document medications; obtain required consent forms for immunisations; notify the pharmacies of physician-approved prescriptions; review drug samples to ensure they have not exceeded the expiration date; label sample drugs and reinforce doctor’s prescription medication instructions to patients.
- To be responsible for clinic housekeeping.
- To take part and play an active role in all activities organised by Laurent Bleu e.g., exhibitions, roadshows.
- Clinical: Assist and support doctors performing procedures such as ECG, glucose checking, dressing changes, etc.
- Administration: To assist on daily routine of the clinic’s administrative tasks (patient registration, patient billing, organizing patient appointments, daily sales revenue, stock list, reports).
- Stock Management: To assist in stock control and prepare stock report – ensure stocks are available and prepared prior to treatments – report any expired, damaged or missing products to the manager immediately – conduct periodical stock checks and prepare stock reports.
Job Requirements
- At least a Diploma in relevant field.
- At least 1-2 years working experience in related field.
- Excellent communication and customer service skills.
- Detailed oriented, quick witted and pleasant personality.
- Possess a knowledge in medical terminology.
- Possess the ability to maintain confidentiality.
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How long is your notice period?
- What is your expected salary for this position?
Experience:
- Clinic Assistant: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person