Responsibilities:
- Review, assess and approve medical claims accurately within the agreed targeted service turnaround time and respective client/insurer claims adjudication guidelines & practices
- Keying in of claim information into the system
- Attend to claims investigation and provide findings/chronological updates
- Timely follow-up & follow-up on pending cases for proper closure
- Handle enquiries from internal and external parties within the agreed targeted turnaround time
- Provide admin support to the claim team
- Generation of payment report
- Perform any ad-hoc task/assignment as required
Requirements:
- Good communication, interpersonal and customer engagement skills
- Good command of English (written and spoken)
- Proficient in MS Office and have good IT knowledge
- Initiative, Responsive, Responsible and Disciplined
- Service-oriented, good team player and able to multi-task
- Meticulous with keen attention to details
- Entry level are welcome to apply
- Claims processing experience/knowledge is an advantage
Job Type: Full-time
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Flexible schedule
- Maternity leave
Application Question(s):
- What is your expected salary?
Education:
- Diploma/Advanced Diploma (Preferred)
Expected Start Date: 09/01/2025