Being part of our retail team means that:
- You enjoy working in a customer facing role,
- You are driven by providing excellent customer services,
- You are confident in handling our customer’s money in a fast-paced environment,
- You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
- You are friendly, collaborative and have a positive attitude.
- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
- Accurately verify or enter the customer’s information on our systems.
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.
- Keep up to date with Ria’s products, services, and policies.
- Balance your cash register and prepare cash for bank deposit.
- Prepare your daily transactions record.
- Keeping documents
- Perform other duties as assigned or requested by your colleagues and superiors.
- Accommodation / Home provided
What we will look for you to have:
- Fresh graduate with SPM and above
- Ability to work flexible schedules, including weekends.
- Some computer knowledge with ability to use MS Word and Excel.
- Cash handling experience is highly preferred.
- Strong customer service skills. Always smiling face.
- A valid work permit under SPOUSE program is a must for foreigner
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person