Job Summary:
- We are seeking a motivated and customer-focused Assistant Front Office Manager to join our team.
- Supports the Front Office Manager in overseeing daily operations of the front desk, concierge, and guest services, ensuring exceptional guest experiences from check-in to check-out.
- The ideal candidate will lead by example, foster a welcoming environment, manage front office staff, resolve guest concerns efficiently, and help drive guest satisfaction and operational excellence.
- This position requires strong leadership, communication, and organizational skills, along with a passion for hospitality and service excellence.
Key Skills:
- Customer service excellence
- Team leadership and training
- Conflict resolution
- Communication and interpersonal skills
- Hotel management systems
Job Types: Full-time, Permanent
Pay: RM5,500.00 - RM6,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Education:
- STM/STPM (Preferred)
Experience:
- Front Office Management: 3 years (Required)
Work Location: In person